Commercial Equipment Technician

Taylor New England

Taylor New England is a growing family-owned company founded in 1970. We provide world-class equipment backed by the industry’s best factory trained technical team.  We provide a wide variety of equipment options, such as ice cream batch freezers, soft serve machines, frozen beverage machines and specialty cooking. Taylor New England is an exclusive distributor of Taylor Company, Flavor Burst, Bravo and Broaster products.

Our highly respected and award-winning technical service team provides service in Maine, Massachusetts, New Hampshire, Rhode Island and Vermont seven days a week.  Our Red Cape Service is a level of dedication and a promise to our customers to deliver exceptional service.

We are currently looking for a Commercial Equipment Technician to join our team. This role is ideal for an individual who enjoys technical and/or mechanical projects and continual learning. Exceptional customer service skills and the ability to troubleshoot problems is a must.

Responsibilities
Adjust, align, assemble, calibrate, inspect, and test commercial food prep equipment, electrical/mechanical and electronics troubleshooting
Perform scheduled and unscheduled service activities including emergency service calls, preventative maintenance, site surveys, and installation onsite
Understand the customer’s processes, manuals, and schematic drawings sufficiently to recommend the most appropriate solutions to meet their needs
Communicate with client regarding status of repairs to ensure schedule is maintained and delays or any issues are properly communicated
Display a professional and courteous attitude to clients at all times, providing the highest level of service and productivity
Maintain a clean and safe space by following all company policies and procedures, particularly regarding food safety
Accurately fill out proper documentation onsite such as working reports, timesheets, invoices, and warranties
Properly handle, care, and maintain company machines and equipment
Participate in “on call” service including weekend schedule rotation
Collect money from client on an as needed basis

Qualifications
High school diploma required, relevant achievement/certification from a vocational program is a plus
Strong mechanical aptitude with a desire to learn new techniques and processes
Experience with equipment maintenance and repairs preferred
Proficient in Windows software like Excel and Word
Ability to read an electrical wiring diagram is a plus
Refrigeration license or other certifications are a plus
Self-motived and willingness to work independently
Detail-orientated with superb time management skills
Excellent communication and customer service
Advanced troubleshooting and problem-solving
Ability to work overtime and rotating weekend on call schedule as needed

Benefits/Perks

Year-round employment with overtime available
70/30 health and dental insurance coverage
401k with a 50% company match up to the first 6% of the employee’s contribution, after first year
Vacation/Personal/Sick/Holiday pay
Extensive professional training
Tuition reimbursement
Company vehicle, cell phone, and tablet provided

Taylor New England is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.

Taylor New England encourages employees to be up to date on COVID vaccinations.

To apply for this job email your details to hrkrpo@gmail.com

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