Slot Technician

Join the REVOlution!

Revo Casino and Social House offers a vibrant, unconventional workplace that celebrates individuality, creativity, and a fun, rebellious spirit. The team fosters a welcoming, non-corporate environment where employees are encouraged to be themselves while delivering bold experiences to guests. Along with supporting professional growth, Revo is committed to making a positive impact through significant charitable contributions, creating a workplace where both employees and the community benefit.

Position Summary:
Must possess a thorough knowledge of the mechanics, electronics, and electrical functions of gaming machines. Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: voltmeter, Blue Wave Device). Trouble-shoot and repair Slot machines.

Essential Responsibilities:
• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Interact with Slot Operations personnel and Guests while repairing Slot machines.
• Work on special projects as assigned.
• Be able to travel to our New Hampshire REVo properties with up to 75%+ travel possible. With overnights for projects being extremely likely with possible extended stays also possible.
• Assist in maintaining an adequate stock of parts necessary for repairs
• Perform preventative maintenance: clean, inspect, adjust, and test various machine parts.
• Perform floor maintenance: troubleshoot and repair machine malfunctions and system problems as they occur during a gaming day.
• Assist customers with questions and concerns regarding Slot machines.
• Provide answers and explanations and rectify problems as appropriate.
• Must have an outgoing, energetic, and enthusiastic attitude.
• Install, convert, and modify machines and related equipment as instructed by the Slot Tech Manager, Asst. Slot Director, Slot Director.
• Remain educated in all aspects of Slot repair for current and new gaming equipment.
• Assists with the implementation of new products and modifications to the casino floor plan.
• Responsible for the repair/maintenance of Slot machines and other associated equipment
• Reviews the mix of revenue share and daily fee games to identify and implement optimal selection and cost reduction opportunities.
• Reviews and analyzes monthly Slot product financial reports for opportunities to replace existing products or relocate products to optimize Slot machine performance and revenue.
• Assists with developing and implementing Slot analysis procedures to monitor Slot machine performance.
• Monitors customer satisfaction regarding Slot product/placement and makes recommendations for change.
• Maintains preventive maintenance schedule for Slot machines and related equipment.
• Ensures compliance with all applicable local, state, and federal building, fire, and regulatory codes.
• Assists with making capital recommendations regarding Slot machines and related equipment capital purchases.
• Identifies compliance risks and takes actions necessary to eliminate or minimize risks.
• Perform other duties as assigned.

Position Qualifications:
• Must have an outgoing, energetic and enthusiastic attitude.
• You must be comfortable initiating conversations and creating a fun environment with our guests.
• High school diploma or general education degree (GED); One to six months related experience and/or training; or equivalent combination of education and experience
• Ability to respond calmly and make rational decisions in stressful situations with coworkers, guests and vendors.
• Must possess excellent interpersonal skills.
• Good oral and written communication skills.
• Ability to stand and walk for entire shift and mobility to move easily around entire property.
• Must be able to tolerate areas containing secondhand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
• While performing the duties of this job, the team member is regularly required to stand, walk; and use hands and fingers to handle, or feel objects, tools, or controls. Team members frequently are required to talk or listen. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 100 pounds assisted. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision
• Must be able to travel to different properties in New Hampshire as needed. Overnight may be requested at times.
• Must have a clean Driving record.

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